New Orders

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New Orders


Bookshop orders are processed by TeleOrdering 24 hours per day 365 days per year and it only takes a few minutes between receiving an order and displaying it on Web Services.


When you first log on a list of in-progress orders will display.  Each time you select login and collect orders your orders will be collected automatically.  To view new orders only go to, Tracking - Order History.


If you are already logged in when more new orders are received or if you selected login without collecting orders a link appears in the top left hand corner of the screen click here to collect.  By selecting this option, your new orders will be added to your customer SAN list and an entry will be added to Order History. Select View by SAN to refresh the screen and list these new orders.


The top right hand corner will show how many orders and acknowledgements you have outstanding.


See also:

View by SAN

Order History

Order Processing

Bulk Acknowledge