Order Line Status

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This allows you to select the order line status codes relevant to your company/system.


Select from the list on the left hand side of the screen and click the single arrow > to move a code to the list on the right hand side for your use. You can remove available codes by using the < arrow. Alternatively use the double arrows >> to add or << remove all codes.


Once you have made your selections, click on update to save your selected options.


The following order line statuses will cancel the order line:


02 (Not accepted)

03 (passed to new supplier)

05 (Not accepted substitute offered)

06 (cancelled, past expiry date)

07 (outstanding order line cancelled)

09 (cannot trace order)

21 (price query not accepted)

22 (disc.query, not accepted)

23 (below min order value)

24 (cancelled –unable to supply)

31 (passed to 2nd hand dept)


Despatched lines – i.e. these will by-pass invoicing – 08 (already despatched)


Order lines become HELD if and only if the account status of the SAN is held, and they are not cancelled or despatched. Otherwise the following apply:


Acknowledged lines (i.e. lines awaiting despatch/invoice) have status of 01 (order line accepted) or 04 (accepted, substitute will be sent)


Due lines (show as back orders) – all others (11,12,13,14,40,41,42,43,44,45,46,47,48,49,50,51,52,91,92,93,99)